Communication Skills, Customer Care and Public Relations - African Capacity Development and Research Institute

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Communication Skills, Customer Care and Public Relations

Front Office Management

06 - 17 Feb, Arusha - TZ
14 - 25 Aug, Arusha - TZ
01 - 26 May, Nairobi - KE

Overview

Planning and Management for Service...

06 - 24 Mar, Mombasa - KE
12 -16 Jun, Port Elizabeth - S.A
11 -22 Sept, Addis - Ethiopia

Overview

Public Relations and Diplomancy

06 - 17 Feb, Arusha - TZ
01 - 26 May, Nairobi - KE
14 - 25 Aug, Addis - Ethiopia

Overview

Front Office Customer Service Repre...

13 - 17 June, Port Elizabeth - S.A
11- 22 July, Kampala - UG
03 -21 Oct Mombasa - KE

Overview

Mastering the Art of Customer Care:...

06 - 24 Mar, Mombasa - KE
12 -16 Jun, Port Elizabeth - S.A
11 - 22 Sept, Addis - Ethiopia

Overview

Managing Strategic Communication,Bu...

13 - 17 June, Port Elizabeth - S.A
12 - 23 Sept, Addis - Ethiopia
05 - 16 Dec, Dubai - U.A.E

Overview

Communication for the Workplace: st...

11- 22 July, Kampala - UG
15 - 26 Aug, Arusha - TZ
07- 18 Nov, Zanzibar - TZ

Overview

Public Sector Customer Service Mana...

13 - 17 June, Port Elizabeth - S.A
11- 22 July, Kampala - UG
03 -21 Oct Mombasa - KE

Overview

Effective Customer Care, Planning a...

09 Jan - 03 Feb, Kampala - UG
10 - 21 April ,Dubai - U.A.E
10 - 21 July, Kampala - UG

Overview

Protocol and International Relation...

06 - 17 Feb, Arusha - TZ
01 - 26 May, Nairobi - KE
11 - 22 Sept, Addis - Ethiopia

Overview

Essentials of Business Etiquette an...

13 - 17 June, Port Elizabeth - S.A
12 - 23 Sept, Addis - Ethiopia
05 - 16 Dec, Dubai - U.A.E

Overview

Communication and Negotiation Skill...

11- 22 July, Kampala - UG
15 - 26 Aug, Arusha - TZ
07- 18 Nov, Zanzibar - TZ

Overview

The Art of Customer Care in a Corpo...

13 - 17 June, Port Elizabeth - S.A
11- 22 July, Kampala - UG
03 -21 Oct Mombasa - KE

Overview

Improving Internal Relations, Custo...

09 Jan - 03 Feb, Kampala - UG
10 - 21 April ,Dubai - U.A.E
10 - 21 July, Kampala - UG

Overview

Public Relations and International...

11- 22 July, Kampala - UG
15 - 26 Aug, Arusha - TZ
07- 18 Nov, Zanzibar - TZ

Overview

Strategic Communication and Image M...

09 Jan - 03 Feb, Kampala - UG
10 - 21 April ,Dubai - U.A.E
10 - 21 July, Kampala - UG

Overview