Communication Skills, Customer Care and Public Relations - African Capacity Development and Research Institute

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Communication Skills, Customer Care and Public Relations

Front Office Management

07- 18 Nov, Zanzibar - TZ
06 -17 Feb, Arusha - TZ
01 - 26 May, Nairobi - KE

Overview

Planning and Management for Service...

13 - 17 June, Port Elizabeth - S.A
12 - 23 Sept, Addis - Ethiopia
05 - 16 Dec, Dubai - U.A.E

Overview

Public Relations and Diplomancy

02 - 27 May, Nairobi - KE
15 - 26 Aug, Arusha - TZ
07- 18 Nov, Zanzibar - TZ

Overview

Front Office Customer Service Repre...

13 - 17 June, Port Elizabeth - S.A
11- 22 July, Kampala - UG
03 -21 Oct Mombasa - KE

Overview

Mastering the Art of Customer Care:...

13 - 17 June, Port Elizabeth - S.A
12 - 23 Sept, Addis - Ethiopia
05 - 16 Dec, Dubai - U.A.E

Overview

Managing Strategic Communication,Bu...

13 - 17 June, Port Elizabeth - S.A
12 - 23 Sept, Addis - Ethiopia
05 - 16 Dec, Dubai - U.A.E

Overview

Communication for the Workplace: st...

11- 22 July, Kampala - UG
15 - 26 Aug, Arusha - TZ
07- 18 Nov, Zanzibar - TZ

Overview

Public Sector Customer Service Mana...

13 - 17 June, Port Elizabeth - S.A
11- 22 July, Kampala - UG
03 -21 Oct Mombasa - KE

Overview

Effective Customer Care, Planning a...

13 - 17 June, Port Elizabeth - S.A
11- 22 July, Kampala - UG
03 -21 Oct Mombasa - KE

Overview

Protocol and International Relation...

11- 22 July, Kampala - UG
15 - 26 Aug, Arusha - TZ
07- 18 Nov, Zanzibar - TZ

Overview

Essentials of Business Etiquette an...

13 - 17 June, Port Elizabeth - S.A
12 - 23 Sept, Addis - Ethiopia
05 - 16 Dec, Dubai - U.A.E

Overview

Communication and Negotiation Skill...

11- 22 July, Kampala - UG
15 - 26 Aug, Arusha - TZ
07- 18 Nov, Zanzibar - TZ

Overview

The Art of Customer Care in a Corpo...

13 - 17 June, Port Elizabeth - S.A
11- 22 July, Kampala - UG
03 -21 Oct Mombasa - KE

Overview

Improving Internal Relations, Custo...

13 - 17 June, Port Elizabeth - S.A
11- 22 July, Kampala - UG
03 -21 Oct Mombasa - KE

Overview

Public Relations and International...

11- 22 July, Kampala - UG
15 - 26 Aug, Arusha - TZ
07- 18 Nov, Zanzibar - TZ

Overview

Strategic Communication and Image M...

13 - 17 June, Port Elizabeth - S.A
11- 22 July, Kampala - UG
03 -21 Oct Mombasa - KE

Overview